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the truewander
experience

truewander empowers you to wander more, worry less, taking the stress out of travel planning and unlocking incredible experiences across the globe!

WHAT TO EXPECT

unforgettable journeys, personally designed

We believe that travel experiences are a window to the world, offering moments of discovery, connection, and transformation. From savoring local cuisines and immersing in vibrant cultures to uncovering hidden gems off the beaten path, travel enriches the soul and broadens perspectives.

It’s not just about the destinations but the adventures, the people met along the way, and the memories that linger long after the journey ends. Travel invites you to embrace the unfamiliar and see the world—and yourself—in a whole new light.

Destinations

what to expect

As luxury travel designers, we craft every itinerary uniquely for you, leveraging our extensive industry expertise to curate the finest expeditions, tours, accommodations and exclusive experiences. Whether you’re seeking a personalized journey, the perfect expedition cruise, a luxury private or small group tour, or exclusive perks at the world’s most remarkable hotels — we aim to deliver beyond expectations.

step one

your wander starts here

Have a dream trip in mind or maybe a last minute getaway! Get in touch with us either through the website questionnaire, an email or phone call.

step two

what is your signature travel style

For new truewander clients, we want to know all about you and how you like to travel! Fill out a short travel personalization form so we can understand your travel style, the type of trip experience you are looking for and any other details that will make the trip unforgettable.

step three

let’s talk about your adventure

Once we know all the important details about you and your travels, we will schedule a call via video or phone to discuss your ideal trip in greater detail and collaborate on an itinerary. This will also help us determine your preferred service level needed to execute your trip. After the call, we will send a recap and next steps to bring your trip to life.

step four

designing your trip

Once we’ve captured your vision and key trip details, we aim to provide a tailored proposal within 5-10 business days. It will include everything we discussed, along with insider tips, unique experiences, and luxurious touches. With your feedback, we’ll refine it to create an adventure you’ll be truly excited about!

step five

you’re booked!

You’re all set! Once you’ve approved your trip design, we’ll handle all the bookings and arrangements, ensuring everything is perfectly in place for your departure.

step six

enjoy your journey

Once confirmed, you’ll have access to a personalized truewander app with a day-by-day breakdown of flights, hotels, transfers, and experiences. Throughout your trip, we’ll check in to ensure everything exceeds expectations and provide 24/7 support for any questions. We’ll also help with critical travel details like visa reminders, passport guidance, travel health advice, and pre-departure essentials for a smooth journey.

truewander service offerings

reserve

For the frequent traveler who takes multiple leisure trips a year, this annual membership enables unlimited Elite Level planning service for a fixed annual rate.

elite MOST POPULAR

Fully bespoke travel planning from start to finish

  • Hotel Bookings
  • Flight Arrangements
  • VIP Virtuoso Amenities*
  • Tours and Experiences
  • Private Transfers
  • Rental Cars
  • Rail Tickets
  • Custom Insurance Quotes
  • Mobile App Itinerary
  • Full Concierge Services – Dining reservations, spa, special events, private boat charters, etc.

premiere

Fully bespoke travel planning from start to finish

  • Hotel Bookings
  • Flight Arrangements
  • VIP Virtuoso Amenities*
  • Tours and Experiences
  • Private Transfers
  • Rental Cars
  • Rail Tickets
  • Insurance
  • Recommendations
  • Mobile App Itinerary

vip bookings

The perfect option for travelers who know the hotel, cruise, or tour they would like to book

  • Reserve your perfect trip
  • Add in the exclusive truewander VIP Virtuoso amenities*
  • Handle all details with the supplier on your behalf

travel smart, travel safe with travel insurance

Protect your trip investment with travel insurance! Travel insurance helps protect the financial costs you have paid into your trip as well as provides medical coverage for when you are traveling. Most plans also include a non-insurance component, often referred to as “Travel Assistance.” This is a 24/7 support team to call for help, to locate medical care, arrange transportation and more. Below are two providers that we recommend at truewander

Arch RoamRightAIG Travel Guard

traveler faq

I’ve never used a travel advisor, what are the benefits and value of working with one?

1. Expertise and Knowledge

We have insider knowledge of destinations, accommodations, and experiences, ensuring you get the best options tailored to your needs. We regularly attend conferences, webinars and interact with industry partners to continuously enhance, expand and refine our travel expertise.

2. Personalized Planning

We understand that travel is not one size fits all so we craft customized itineraries based on your preferences, interests, and budget, creating a truly unique and seamless travel experience. We will work with you to determine what parts of the trip you want to save or splurge on and what are a must see/do versus a nice to have. We get exclusive access to discounts and will always search for the best deals 

3. Time-Saving Convenience 

Skip hours of research and planning!  Research shows that it can take between 16 to 20 hours for people to plan a trip!  Let us do the work comparing the best options, rates, schedules, experiences for you! We handle all the details from before the trip and during the trip so that you can relax and enjoy your experience.

4. Exclusive Access

We have access to many perks like room upgrades, VIP experiences, and promotions not available to the general public. In addition, we have the ability to unlock space on your favorite tours and cruises making it easy for you to review your options. Finally, we have access to “un-googlable” experiences that we curate with partners all over the world. 

5. Wander More Worry Less 

From start to finish, travel advisors take care of the details, allowing you to focus on enjoying your trip instead of worrying about logistics. We provide your entire itinerary in a travel friendly web app so you can have a day by day breakdown of every hotel, flight, activity and reservation to keep you completely organized throughout your journey. Should anything unexpected occur during your trip, we are just a quick call away to handle cancellations, rebookings, or emergencies.

I am not sure what activities I want to do yet during my trip, but I want to lock in the hotels and flights. Can those be booked later on?

Yes, we can absolutely layer in activities throughout the booking process. We recommend booking the large items of your trip such as hotels, cruise, flights and then we can add in experiences day by day once we have the basic trip outline. For activities and experiences that are in high demand, we will provide recommendations on which need to be booked further in advance.

How far in advance should I book my trip?

This is a great question and in general we recommend booking sooner than later as travel remains very strong across the globe. For popular bucket list trips like the Galapagos, Machu Picchu, Patagonia, expeditions etc, we recommend booking 9 to 12 months in advance. This is also especially true for the festive holiday season and trips centered around special events like the Olympics, solar eclipse or other unique events.

What if I book my trip far in advance and then can’t go anymore?

While we go to great lengths during your trip preparation to ensure the most seamless experience, we also understand that in travel some things cannot be controlled and there will be surprises along the way. These could include a knee injury before a ski trip or a volcanic eruption at your destination (both of which have happened!). We always recommend buying trip insurance to protect your investment. In addition, we will clearly provide all the deposit information and any cancellation penalties.

I am more of a spontaneous last minute traveler, are there still options for me?

We love being spontaneous and will do our best to find the perfect last minute destination. With travel demand at an all time high, finding availability can be challenging; however, being flexible will often unlock some great travel adventures. We also receive last minute amazing travel deals from a number of our suppliers so please reach out to us even if it’s last minute as I am sure we will be able to find something to satisfy your wanderlust!

That brings up a good question, do you always recommend travel insurance?

Yes, we personally always purchase travel insurance for ourselves and recommend it to all of our clients! Most health insurance providers do not cover for injuries or accidents outside of the USA. In addition, insurance can cover trip cancellations, lost luggage, travel delays and emergency evacuations in the event of a natural disaster. Policies can be completely customized to meet your specific medical and coverage needs.

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